I love the follow up emails that companies send after phone calls. Care to take a guess how my recent AT&T Internet Services Experience went? I think this screengrab of my email tells volumes. I wish I could have just sent them this.
Things have to get pretty bad for me to let Comcast back in my house. Multiple folks trying to up-sell me on unrelated services while I am trying to resolve a support issue takes the cake. No I really don’t want to tell you why I like my satellite service, I’d really just like to know why I can’t get a decent download speed on my DSL.
Ultimately I got in touch with someone in upper tier support who could partially help but the damage long done by that point.